Joyland phones and accessories

.

Shipping returns

To return your product, you should mail your product to: {physical address}.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

RETURN POLICY

• You have 3 calendar days to return an item from the date you received it.
• Products returned after 3 days will be regarded as Warranty.
• Please ensure that the item you’re returning is repackaged with all the cords, adapters and documentation that were included when you received it.
• There is no cash refund, Products shall be exchange with products.
• Only items that have been purchased directly from Joyland phones & Accessories, either online or at a Joyland Retail Stores can be returned. Apple products purchased through other retailers will not be acceptable at JOYLAND phones and accessories.
• The product must be returned with a receipt given at purchase.
• Physically damaged products will not eligible for Return policy.
• Damaged products will be repaired by our technicians with a fee.
• You can return software, provided that it has not been installed on any computer. Software that contains a printed software license may not be returned if the seal or sticker on the software media packaging is broken.

Contact us at {joylandtechnology@gmail.com for questions related to refunds and returns.

PRIVACY POLICY

With JOYLAND phones and accessories believe that you can have great products and great privacy. This means that we strive to collect only the personal data that we need. We keep updating our privacy policy to meet an ever-changing environment we operate at.

The personal data JOYLAND phones and accessoris collects depends on how you interact with Apple devices.

Descriptions of how joyland phones and accessories handles personal data for certain individual services are as below:

• Account Information. Joyland phones and accessories might request this information from you and related to iCloud account, including email address, devices registered, account status when helping you to set the new device and iOS set ups.

• Device Information. Data for which your device could be identified, such as device serial number, or about your device, such as model, storage capacity this will help for service delivery.

• Contact Information. Data such as name, email address, physical address, phone number, or other contact information will be required when necessary.

• Payment Information. Data about your billing address and method of payment, such as bank details, credit, debit, paypal or other payment card might be requested depending on the mode of payment you are the client will be using

 • Usage Data. Data about your activity on and use of our offerings, such as app launches within our services, including browsing history; search history; product interaction; crash data, performance and might be required during device diagnostic

• Fraud Prevention Information. Data used to help identify and prevent fraud, including lost devices or bypass devices.

• Confidentiality: confidentiality is our greatest asset; we handle your information with uttermost confidentiality at no any moment will your information be Jeopardise with Joyland phones and accessories.

At Joyland phones and accessories, we believe that great privacy rests on great security. We use administrative, technical, and physical safeguards to protect your personal data, taking into account the nature of the personal data and the processing, and the threats posed. We are constantly working to improve on these safeguards to help keep your personal data secure.

Joyland phones and accessories websites, online services, interactive applications, and advertisements may use cookies and caches. These technologies help us to better understand user behaviour including for security and fraud prevention purposes, tell us which parts of our websites people have visited, and facilitate and measure the effectiveness of advertisements and web searches.

• Communications Cookies. These cookies are used to enable network traffic to and from systems, including by helping us detect any errors.
• Strictly Necessary Cookies. These cookies are set as required to provide a specific feature or services that you have accessed or requested. For example, they allow us to display our websites in the proper format and language, to authenticate and verify your transactions, and to preserve the contents of your Bag when shopping online at website. 
• Other Cookies. These cookies are used to understand how our clients interact with our websites and online services, including by helping us to assess the effectiveness of advertisements and web searches. We also use these cookies to remember choices you make while browsing, so we can provide you with a customized experience. 
   

If you have questions about Joyland phones and accessories Privacy Policy or privacy practices including complain submission you can contact Just apple on the contacts display on our website. You can also ask us questions about how to submit a privacy complaint and we will endeavour to guide you. 

JOYLAND phones and Accessories takes your privacy questions seriously. A dedicated team reviews your inquiry to determine how best to respond to your question or concern, including those inquiries received in response to an access or download request. In most cases, all substantive contacts receive a response within seven days. In other cases, we may require additional information or let you know that we need more time to respond.

Where your complaint indicates an improvement could be made in our handling of privacy issues, we will take steps to make such an update at the next reasonable opportunity. In the event that a privacy issue has resulted in a negative impact on you or another person, we will take steps to address that with you or that other person.

If you ask us, we will endeavour to provide you with information about relevant complaint avenues which may be applicable to your circumstances.

Joyland phones and accessories retains personal data only for so long as necessary to fulfill the purposes for which it was collected, including as described in this Privacy Policy or as required by law. We will retain your personal data for the period necessary to fulfill the purposes outlined in this terms and conditions. When assessing retention periods, we first carefully examine whether it is necessary to retain the personal data collected and, if retention is required, work to retain the personal data for the shortest possible period permissible under law.

Need help?

Contact us at {email} for questions related to refunds and returns.